As we monitor carefully the global impact of COVID-19, Sephora is committed to continue doing our part to safeguard customers who wish to shop on our online store: sephora.ph or Sephora Philippines mobile app, both of which remain operational. We want to assure you that we are doing everything we can with our delivery partners to follow recent government advisories on hygiene protocols during the preparation and delivery of your orders.
Our delivery partners have introduced the following precautionary measures:
- Daily temperature checks.
- Drivers to carry personal protective equipment i.e. sanitizer, gloves, and masks.
- For contactless delivery, drivers will SMS you to get your consent (before delivery). They will then leave the package outside your door within the agreed time slot and notify you via SMS once successful.
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